STEFANY BARTZ, ISAC SYSTEMS ANALYST poverst poverst 2 1 2003-05-11T03:30:00Z 2003-05-11T03:30:00Z 2 1092 6228 Barrios Technology, Inc. 51 12 7648 9.4402 STEFANY BARTZ, ISAC SYSTEMS ANALYST
Nominated By Richard Lewis As the primary Customer Support Representative (CSR) for Bulletin BoardPosting Tools (BBPT), Action Tracking Application (ATA) and Review & AuditData Base (RADB), Stefany handles more user calls than any other CSR (averaging165 calls per month). From October - December, she helped with user guideupdates and conducted testing for the IOMS 2.0 release in her additional roleas the back-up CSR on that application. She also tested and updateddocumentation for the ATA and RADB releases, maintained numerous ISAC webpages, was an active participant on the SEI Metrics Tiger Team, attended JSCWeb Committee meetings, conducted training classes, and satisfied BBPTapplication owner requests for cleaning up obsolete files, links and users. Inaddition to this, Stefany also continued to provide support for an extremelylarge and demanding BBPT user group.
She further exhibited outstanding organization and planning skills bysupporting the NASA Management Information System (MIS) effort through codetesting, developing and updating test plans, developing and updating userguides and training guides. Since this quickly grew from one component to three(ISS MIS, Shuttle MIS and DAA MIS), this meant testing 3 components in 3different environments for each release. MIS had 6 releases from Octoberthrough December 2002, which resulted in an extremely large amount of testingand documentation updates. For each of the releases, Stefany providedexceptional support in the testing and documentation areas, meeting everydeadline and satisfying the customer. According to her developers,"Stefany does an excellent job in testing by breaking applications duringthe testing phase. She has very good intuition about what a user might do thatcould cause problems and calls my attention to it, so that when we install wehave removed potential problems. Even when two applications have released atthe same time, she can be counted on to do her job in a timely manner." The MIS application has been highly visible since it's inception, and hasreceived nothing but positive feedback from the customer. Stefany has been anintegral part of this task by establishing and maintaining an excellentrelationship with the developers and customers - she is truly a team player andalways makes sure the job is done on time and done right. Stefany consistentlyvolunteers to help other members of the CSR team, as well as her developers.She has stayed late and worked weekends to help others on many occassions. BILL HUEBNER, SFOC ORBITER THERMAL SYSTEMS OPERATOR
Nominated by Paul Bolton, NASA/DF/EECOM
Bill Huebner is being nominated for going above and beyond the call of dutyto ensure that the EECOM console application used for "End ofMission" (EOM) water planning operations was updated in the most efficientand effective manner possible. The current EECOM application used to supportwater planning, "WAVEOFF", was developed over a decade ago. It isused by the EECOM team to plan and manage water for shuttle deorbit operations.WAVEOFF was adequate in the past, however, shuttle consumables margins haveincreased with flights to the ISS and now allow multiple deorbit opportunitiesover several days beyond the old guideline of planned EOM + 2 contingency days(EOM+2). The current version of Waveoff only allows a user to evaluate deorbitopportunities out to EOM+2. Anything beyond that, as was the case on STS-113which had opportunitys out to EOM+4, has to be "piece-mealed"together between two separate Waveoff cases. It is apparent that flights likeSTS-113 with EOM+4 are now becoming the norm rather than flights with EOM+2 andas such a more extensive Waveoff application is needed to aid the EECOM team inrealtime end of mission water management. Following STS-113 (Late November2002), Bill took it upon himself to dig up the source code for this applicationand evaluate what modifications could be made to bring it inline with thecurrent needs of the team. After thorough review, Bill concluded that themodifications required were so extensive that a new application was warranted. Although the EECOM team has personnel dedicated for application developmentand support, the intricate nature of this assignment would take verysignificant efforts on their part to investigate the problem, interview flightcontrollers to understand needs, and actually write the code. Understanding thepotential delays and complications associated with passing this problemdirectly to the application support personnel; Bill took it upon himself towrite out the logic/algorithms during his Christmas vacation. After reviewingBill's algorithms, the application support personnel reported that this is themost comprehensive set of requirements they have ever received for consoleapplication development. They estimate that Bill's work has saved >160 hoursof their time and even more was saved since the programmers did not have totake time from flight controllers to gather requirement inputs and write thealgorithms themselves (this would take multiple iterations to get therequirements right). Bill's work here clearly went above and beyond the typical duties of a flightcontroller and, in turn, has saved money and will result in a more timelydevelopment of the new application. I sincerely hope that he will be selectedas a BEAR recipient this quarter. KEITH CARLEY, SFOC SUPERVISOR
Nominated by Lark Howorth Keith's performance as the supervisor over the Barrios ISS TrajectoryOperations Officers and the Shuttle Rendezvous Guidance and Procedures Officershas been truly exceptional. Skill in management is often underappreciated, butKeith has really been an unsung hero in guiding our group successfully throughsome very difficult balancing acts. When he inherited his position, after manyyears as an engineer in the group, he mended relationships with our NASAcustomer that had been frayed under his predecessor. His value to Barrios, inhis role of representing the company to NASA and USA, cannot be overestimated;and his value to the customer, in terms of getting the most productive workfrom the resources available, has been exceptional. Keith has also been an excellent engineer and technical leader. He has hadthe foresight to envision where the TOPO group should be headed in the future,focusing on long-range, big picture plans. He has actively promoted theinnovative idea that all employees in the group should be allowed time todevelop professionally by exploring training and other work-related tasks tohelp get us "out of a rut." He has been a solid, trustworthy ISSFlight Controller, who has helped all TOPOs do the console job well--by actingas book manager of our Console Handbook, and by developing innovative ways toorganize, plan, and log our console activities. As a peer, Keith has beensimply solid, someone you can count on to not make mistakes, and someone whosejudgment is truly valuable. Finally, his long experience in the group make histechnical knowledge of our field unsurpassed. In summary, Keith has been a dedicated, balanced, leader of our group. Hiscontributions to Barrios might not be "flashy," but they areextremely important and cannot be overlooked. Keith has been very adept atworking in a NASA environment that has required the most delicate ofinterpersonal skills, while representing his workers well and actingprofessionally and efficiently as a peer engineer in his own right.